Verizon Investigating US Direct Express Text Message Phishing - WRBL

Verizon Investigating US Direct Express Text Message Phishing Scam

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A screenshot from an iPhone provided by News 3 viewer Sasha Rivera shows what one of the text messages look like. A screenshot from an iPhone provided by News 3 viewer Sasha Rivera shows what one of the text messages look like.
COLUMBUS, Ga. -

Verizon Wireless is investigating a series of text messages sent to News 3 viewers over the extended Fourth of July weekend. The messages claim to be from US Direct Express.

All the messages came from Verizon text message addresses and ask users to call New York-based phone number 646-524-1352. The message made varying references to US Direct Express, a legitimate debit card program run by the United States Treasury. Some users who dialed the number said they were asked to provide a credit card number. Others were simply disconnected.

"Our Corporate Security and Information Security groups are aware and investigating," says Verizon Wireless spokesperson Kate Jay. "While we cannot discuss specific accounts or scams... We strongly encourage our customers to refrain from responding to any e-mails, phone calls or text messages that are not confirmed to have come from Verizon Wireless directly."

News 3 was unable to reach anyone at the US Direct Express program. A call to the United States Treasury Friday was not immediately returned. A supervisor with a third-party company who does enrollment for US Direct Express said to simply ignore the message and not to reply.

A message immediately greeting visitors to the US Direct Express Web site warns of scams. The message reads in part: "Direct Express® will never contact you by phone, email, or text message to ask you for your card number, PIN or security code."

Phishing scams attempt to trick consumers into revealing personal information.

Verizon Wireless asks consumers to report suspected fraud to phishing@verizonwireless.com Anyone who responded to or communicated with any unconfirmed solicitor, can call Verizon Wireless at 1-800-922-0204 to report the incident.

Jay says customers can request Verizon Wireless blocks certain messages from being delivered to their devices.

Read More: Setting up Spam Controls (External Verizon Wireless Web page)

If you received one of these messages, feel free to comment below or join the conversation on Facebook.

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