Xerox will eliminate 508 positions in Cary - WRBL

Xerox will eliminate 508 positions in Cary

Posted: Updated:
CARY, N.C. -

Xerox Commercial Solutions out of Cary plans to eliminate 508 positions in Cary, according to the North Carolina Department of Commerce.

A document dated Sept. 16 confirms the layoffs.

In a letter to the state, Xerox wrote that the terminations will happen on or about Nov. 14.

The letter said the layoffs would impact 450 customer care assistants, 25 supervisors, three managers, eight training specialists, 10 customer care specialists, one program manager, one sales manager and one general manager.

Xerox reported about 4,400 employees in North Carolina and about 1,500 in Cary.

In an email, Bill McKee of Xerox said, "These reductions, while very difficult decisions, reflect the changing business requirements of our clients.

"Approximately 500 positions will be eliminated, but we expect to place more than half of these employees in other positions within our other lines of business in Cary.

"Xerox will continue its presence in Cary.  The changing demands of Xerox's clients produce cycles of hiring.  We continue to hire new employees in many locations and will continue to hire in Cary to meet the needs of other clients.

"Xerox provides customer care support to a range of industries including technology, communications, banking and financial services, travel, retail, education, government, pharmaceuticals and healthcare.

"Different call centers require different skill sets. At times we may ramp up or slow down, depending on the changing needs of our clients.  While at this time, we are closing this specific business operation, at the same time we expect to be hiring several hundred employees for other lines of business.

"Separation packages will be provided to those who qualify."

  • Wake CountyMore>>

  • Dr. Campbell: New treatments for migraine headaches

    Dr. Campbell: New treatments for migraine headaches

    Wednesday, April 23 2014 7:51 AM EDT2014-04-23 11:51:27 GMT

    The FDA has just approved a new device to prevent migraine headaches. This is the first device of its kind and may revolutionize the way we treat headaches.

    The FDA has just approved a new device to prevent migraine headaches. This is the first device of its kind and may revolutionize the way we treat headaches.

  • Man shot at Raleigh Internet sweepstakes parlor

    Man shot at Raleigh Internet sweepstakes parlor

    Wednesday, April 23 2014 6:38 AM EDT2014-04-23 10:38:43 GMT

    Raleigh police are investigating an early morning shooting.

    Raleigh police are investigating an early morning shooting.A man was shot at an Internet sweepstakes parlor in the 1900 block of Capital Boulevard.Crews took the victim to the hospital and have not released the identity of the victim. Call police if you have any information.
  • Price to attend celebration of RDU Terminal 1

    Price to attend celebration of RDU Terminal 1

    Wednesday, April 23 2014 5:23 AM EDT2014-04-23 09:23:54 GMT
    U.S. Rep. David Price is scheduled to attend a formal ceremony mark the reopening of the refurbished Terminal 1 at Raleigh-Durham International Airport.
    U.S. Rep. David Price is scheduled to attend a formal ceremony mark the reopening of the refurbished Terminal 1 at Raleigh-Durham International Airport.
  • Most Popular StoriesMost Popular StoriesMore>>

  • Mom bites off dog's ear to save daughter during attack

    Mom bites off dog's ear to save daughter during attack

    Tuesday, April 22 2014 2:49 PM EDT2014-04-22 18:49:19 GMT
    Image from CNN/KHOU-TVImage from CNN/KHOU-TV
    In a backyard in Alvin, swings a very lucky girl. Her name is Mackenzi Plass, or Kenzi for short, and she survived a dog attack and has undergone several surgeries."She'll be two and a half in May," said her very proud mother Chelsi Camp. "She's doing great. You wouldn't know it if you couldn't see."Mackenzi has scars on her face after the ordeal just weeks ago that put her mother's animal instincts to the test."You do whatever you can," said Camp. "I don't have physical strength at my side."...
    In a backyard in Alvin, swings a very lucky girl. Her name is Mackenzi Plass, or Kenzi for short, and she survived a dog attack and has undergone several surgeries."She'll be two and a half in May," said her very proud mother Chelsi Camp. "She's doing great. You wouldn't know it if you couldn't see."Mackenzi has scars on her face after the ordeal just weeks ago that put her mother's animal instincts to the test."You do whatever you can," said Camp. "I don't have physical strength at my side."...
  • Indictment: Prosecutor was target of Wake Forest kidnapping

    Indictment: Prosecutor was target of Wake Forest kidnapping

    Tuesday, April 22 2014 6:57 PM EDT2014-04-22 22:57:33 GMT
    The U.S. Department of Justice said Kevin Melton has been charged with conspiring to kidnap in relation to the abduction of Frank Janssen from his Wake Forest homeThe U.S. Department of Justice said Kevin Melton has been charged with conspiring to kidnap in relation to the abduction of Frank Janssen from his Wake Forest home
    Nine people have been indicted in connection with the kidnapping of a Wake Forest man whose daughter prosecuted a high-ranking member of the Bloods street gang.
    Nine people have been indicted in connection with the kidnapping of a Wake Forest man whose daughter prosecuted a high-ranking member of the Bloods street gang.
  • High school senior kicked out of prom for wearing pants

    High school senior kicked out of prom for wearing pants

    Tuesday, April 22 2014 12:27 PM EDT2014-04-22 16:27:58 GMT
    According to a senior at Cherryville High School, a pair of her red skinny jeans got her kicked out of her Senior Prom and has started a bit of a controversy at the school since. "In a way it's kind of
    According to a senior at Cherryville High School, a pair of her red skinny jeans got her kicked out of her Senior Prom and has started a bit of a controversy at the school since.
Powered by WorldNow

1350 13th Avenue
Columbus, GA 31901

Telephone: 706.323.3333
Fax: 706.327.6655
Email: news@wrbl.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.