Watchdog: PowerSchool system needs more oversight - WRBL

WNCN Investigates

Watchdog: PowerSchool system needs more oversight

Posted: Updated:
RALEIGH, N.C. -

North Carolina is the first state to use one computer system to compile data for every student statewide.

But there have been glitches. PowerSchool's "home base" system crashed Monday.

So what's being done, and who's to blame?

The state uses PowerSchool to get student grades, transcripts and test scores.

Run by Pearson Incorporated, the system -- which replaced a previous outdated system -- requires teachers to spend a lot of time feeding data.

But watchdog groups say the system is often a time-consuming mess, and they want accountability.

"The more and more these outages occur [and] the slower the network is, the more time our teachers spend not in the classroom but trying to deal with PowerSchool," said Terry Stoops, Director of Education Studies with the John Locke Foundation.

WNCN Investigates talked with the state Department of Public Instruction. They said they are holding Pearson accountable, and working with them daily to try and solve the problems. But they say implementing new computer systems like this can take years to get all the kinks out.

Jonathan Carlson

Jonathan is an investigative reporter and anchor with over a decade of experience. Jonathan has broken stories that have resulted in local and statewide change. Contact our Investigative Team anytime HERE. More>>

  • North Carolina NewsMore>>

  • Marijuana group celebrates 4/20 with new Raleigh chapter

    Marijuana group celebrates 4/20 with new Raleigh chapter

    Monday, April 21 2014 5:09 AM EDT2014-04-21 09:09:11 GMT
    On this twentieth day of April, 4/20, some people in Raleigh are pushing for changes to the state's marijuana laws.
    On this twentieth day of April, 4/20, some people in Raleigh are pushing for changes to the state's marijuana laws.
  • NC report expands on jobless rate drop, more work

    NC report expands on jobless rate drop, more work

    North Carolina officials are releasing a report offering more details on employment conditions in March, when nearly 20,000 jobs were added and the jobless rate fell to 6.3 percent.
    North Carolina officials are releasing a report offering more details on employment conditions in March, when nearly 20,000 jobs were added and the jobless rate fell to 6.3 percent.
  • McCrory coal ash announcement miffs GOP lawmakers

    McCrory coal ash announcement miffs GOP lawmakers

    Sunday, April 20 2014 3:48 PM EDT2014-04-20 19:48:26 GMT
    Some lawmakers say they were surprised and miffed by fellow Republican Gov. Pat McCrory's announcement that he's seeking legislation to beef up government oversight of coal ash dumps.
    Some lawmakers say they were surprised and miffed by fellow Republican Gov. Pat McCrory's announcement that he's seeking legislation to beef up government oversight of coal ash dumps.
Powered by WorldNow

1350 13th Avenue
Columbus, GA 31901

Telephone: 706.323.3333
Fax: 706.327.6655
Email: news@wrbl.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.