AUDIO: 911 calls from Avila mansion fire - WRBL

AUDIO: 911 calls from Avila mansion fire

Posted: Updated:
Courtesy: Hillsborough Co. Fire Rescue Courtesy: Hillsborough Co. Fire Rescue
HILLSBOROUGH COUNTY, FL (WFLA) -

CALL #1 EXCERPTS:

Dispatcher - Are you right there? Uh...

Caller - I'm at the guard gate.

Dispatcher - You're at the guard gate...

Caller - Yeah, I sent my patrol guy over there. He says it's on fire. We got a report from one of the neighbors, so...

Dispatcher - What's on fire?

Caller - Uh, the house.

Dispatcher - Do you see any flames or smoke?

Caller - They said they saw smoke rolling out, uh, hold on...

Dispatcher - And this is a house?

Caller (to someone else) - Flames rolling out or is it just smoke?

(garbled noises)

Caller - The whole garage is up in flames.

CALL #2 EXCERPT:

HCFR Dispatcher: Hillsborough County Fire and Rescue. What's the address of your emergency?

Caller: Ma'am I don't know the address I can't get close enough to the house. It's in Avila Golf and Country Club. It's on Sierra de Avila. Avila Golf and Country Club. Right off Lake Magdelene. (heavy breathing) Oh my God! I just told the guard here. Oh my God. This is so bad, I was walking my dogs and the house just exploded!.

Dispatcher: OK ma'am try to calm down a little bit and tell me where you are at.

Caller: Ma'am I'm in Avila Golf and Country Club. Off Lake Magdelene! In Avila!

Dispatcher: Are you able to see....

Caller: It was a fireball explosion! A fireball explosion!!!

Dispatcher: Listen to me. Is there an address on the mailboxes anywhere around you?

Caller (to a 3rd person): What's the address they want to know?

Dispatcher: Don't hang up... I need to get information from you, OK?

Caller: I don't... Oh my God!

Dispatcher: take a deep breath, calm down. I know it's hard.

Caller: It's just so horrible, I was walking by as it was exploding!

Dispatcher: Do you see flames?

Caller: Ma'am the house is engulfed in flames, ma'am!

Dispatcher: I understand, OK? Try to calm down. Do you know how many floors or stories is in that house?

Caller: It's a two story house ma'am. It's a two story house. Oh my God!

Dispatcher: Do you know if anybody's inside the building?

Caller: Yes I am sure. It's five - it was about 5:40 in the morning as I was walking by. I was walking my dog when this happened. OK.

Dispatcher: Listen to me. We do have the fire department on the way. Do not try to put the fire out.

Copyright 2014 WFLA. All rights reserved.


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