Metra plans to improve service soon

Local News

COLUMBUS, Ga — Wednesday we heard from a concerned, elderly and unemployed Metra bus rider who says she’s upset that the service doesn’t travel to the DMV.

Though she doesn’t drive she says she still needs to get an I.D. and is forced to catch a cab, paying 15 bucks each way.

Now- the Director of Metra is weighing in. Rosa Evans says there are plans underway to make changes to the bus service.

She says she understands some folks may be upset with a lack of routes to the DMV, but she hopes residents are open to what sounds like, a light at the end of the tunnel.

Evans has been employed with the company for 30 years.

According to her the city granted Metra a total of 22.4 million dollars  for public transit over the course of ten years.

“The city hired a transit consultant to come in and assess those Metra routes and they did an extensive study which is still actually going on right now,”- says Evans.

She says she understands there’s concern about a lack of routes to the DMV but after meeting with a consultant it was decided that a DMV route wasn’t favored by the majority.

“Although the DMV was on the list it was not a priority on the list and among some other places that were on the list for instance Sunday service was not a high priority but what people said they wanted was later service so we will be going in to midnight and people wanted more services on Saturday. So now we’ll have more frequent services on Saturday>

Evans says the study began in 20-13.

She says the consultant’s extensive study includes reaching out customers who use the service, non-users, stakeholders, and more- working to learn what routes are desired the most- within the community.

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